How can we help?

Kura is free on the App Store for iPhone and on Google Play for Android.

1. Open the App Store on your iPhone.
2. Tap Search and type “Kura Nepali patro”.
3. Tap Get, then confirm with Face ID, Touch ID or your Apple Account password.

No. The patro, panchang, live radio and exchange rates all work as soon as you open the app.

You only need to sign in to keep notes, save favourite stations or post on the community map. Signing in with Apple or Google takes a few seconds.

Use the language toggle in the app header. The whole app switches together, including dates, month names and festival names.

Updates often fix bugs, so try this first if something isn't working.

1. Open the App Store and tap your profile picture in the top-right corner.
2. Scroll to the list of available updates and tap Update next to Kura.
3. To update automatically, go to Settings → App Store and turn on App Updates.

Kura uses Sign in with Apple or Google. We never see or store your Apple or Google password.

1. Check that you're online. Try switching between Wi-Fi and mobile data.
2. For Sign in with Apple, make sure you're signed in to your Apple Account in the Settings app.
3. Make sure the date and time on your iPhone are set automatically (Settings → General → Date & Time).
4. Update Kura to the latest version, then try again.

If sign-in fails or keeps loading:

Notes and favourites belong to the account you signed in with. Signing in with Apple and signing in with Google create two separate Kura accounts, even if both use the same email.

1. Open the Account tab and check which account you're signed in with.
2. Sign out, then sign in again using the same method (Apple or Google) you used originally.
3. Still missing? Contact us with both sign-in methods you've tried and we'll look into it.

If you picked Hide My Email with Apple, that also counts as a separate address.

If you chose Hide My Email when signing in with Apple, Apple gives Kura a private relay address instead of your real email. Messages we send there are forwarded to your real inbox.

To see or manage it, go to Settings → [your name] → Sign-In & Security → Sign in with Apple → Kura.

Send a deletion request from our contact form or by email to admin@nepalikura.app, preferably from the email linked to your Kura account. We'll confirm it's you, then delete your account, notes, favourites and community posts from our active systems, usually within 30 days.

Deleting your account does not cancel a Kura Pro subscription. The App Store handles billing, so cancel it first (see “How do I cancel Kura Pro?” below).

If you used Sign in with Apple, you can also stop using it with Kura at Settings → [your name] → Sign-In & Security → Sign in with Apple → Kura.

Kura is free to download, and the basics stay free: the patro and panchang, exchange rates, Kura's core tabs and up to 3 personal notes.

Kura Pro is an optional subscription. It adds calendar sync across your devices, background playback for the radio, unlimited notes and no ads. The price for your region is shown in the app before you pay.

Your subscription is tied to the store account that paid for it, not to the phone.

1. Make sure this iPhone uses the same Apple Account for purchases (Settings → [your name] → Media & Purchases).
2. Open Kura, go to the Kura Pro screen and tap Restore Purchases.
3. Check the subscription is still active at Settings → [your name] → Subscriptions.
4. Still locked? Contact us with the order ID from your Apple receipt email. Never send card details.

Apple handles Kura Pro billing on iPhone, so you cancel it with Apple. Deleting the app does not cancel the subscription.

1. Open Settings on your iPhone and tap your name.
2. Tap Subscriptions, then Kura.
3. Tap Cancel Subscription. Pro stays active until the end of the period you've already paid for.

Apple processes all App Store payments, so refunds on iPhone go through Apple. We can't issue them ourselves.

1. Go to reportaproblem.apple.com and sign in with your Apple Account.
2. Tap “I'd like to”, choose “Request a refund”, and pick a reason.
3. Select the Kura Pro purchase and submit. Apple usually replies within a few days.

Kura calculates the BS–AD conversion, tithi, paksha, nakshatra, yoga, karana, sunrise and sunset for Nepal. Festival dates follow the officially published Nepali patro.

These times depend on where you are. If Kura can't use your location, it falls back to a default location, so the times may be for somewhere else.

1. Open Settings → Kura → Location and choose “While Using the App”.
2. Turn on Precise Location for the most accurate times.
3. Close and reopen Kura.

Please tell us. Include the festival name, the date Kura shows, the date you expected, and where you saw it (for example, a printed patro or a government notice). We check every correction.

Free accounts can keep up to 3 personal notes. Kura Pro removes the limit.

Notes are saved to your account, so sign in to keep them.

Open the Daybook and tap Share. Choose Viber, WhatsApp, Messages or any app, or save the image to your phone.

If saving fails, go to Settings → Kura → Photos and allow Kura to add photos.

Stations stream live from each broadcaster. Sometimes a station is off air or its server is down, so it helps to try more than one.

1. Try another station. If others play, the first one is probably down for now.
2. Check your connection. On mobile data, make sure Kura is allowed at Settings → Mobile Data (or Cellular) → Kura.
3. Check the volume and where audio is going. Open Control Center and look for Bluetooth or AirPlay output.
4. Close Kura completely (swipe it away) and open it again.

Yes. Background playback is part of Kura Pro. With Pro, the radio keeps playing when you lock your phone or switch apps, and you can control it from the Lock Screen and Control Center.

Very likely. Send us the station name and city, and a link to its website or live stream if you have one.

The Aaja tab shows USD, CAD, AUD, AED, GBP, EUR and KWD against the Nepali rupee, refreshed every hour, with a converter underneath.

These are reference rates. Your bank or remittance service may use a slightly different rate, so check with them before sending money.

Not yet. Both are on our roadmap. Tell us if you'd use them, because requests help us decide what to build first.

Sign in, open the map and add your moment. Other people see your post as a pin at or near the location you chose, so pick a spot you're comfortable sharing.

You can delete your own posts in the app at any time.

Contact us and include the username, what the post says or shows, roughly where it appears on the map, and why you're reporting it. We review every report and may remove content or suspend accounts that break our Terms.

If someone is in immediate danger, contact local emergency services first.

Open Settings → Kura. There you can change Location, Photos, Notifications and Mobile Data at any time.

Kura works without location. You'll just see times for a default location instead of where you are.

Ads help keep Kura free. Kura Pro removes them.

You choose whether apps can track you when iPhone asks. To change it later, go to Settings → Privacy & Security → Tracking.

We never sell your personal information. You can ask us for a copy of your data, to correct it, or to delete it. Contact us and we'll confirm it's you before we act.

Try these in order. Most problems are fixed by the first two.

1. Update Kura from the App Store.
2. Close Kura completely: swipe up from the bottom of the screen, pause, then swipe Kura away. Open it again.
3. Restart your iPhone.
4. Make sure you have some free storage (Settings → General → iPhone Storage).
5. If you're signed in, you can delete and reinstall Kura. Your notes are saved to your account and will come back when you sign in.

Calendar sync across devices is included with Kura Pro. It works across iPhone and Android too, as long as you use the same Kura account.

1. Sign in with the same account (the same Apple or Google login) on every device.
2. Make sure Kura Pro is active on that account. If it isn't, see “I paid for Kura Pro but it isn't unlocked” above.
3. Check that each device is online, then close and reopen Kura.

Tell us what you did, what you expected and what happened instead. These details help us reproduce it quickly:

1. Your iPhone model and iOS version (Settings → General → About).
2. Your Kura version (Settings → General → iPhone Storage → Kura).
3. A screenshot or screen recording, if you can. Email lets you attach one.